News from KODA

The international growth of KODA is one of the top priorities of our team & the US market is the first on the list. From the beginning of this month, KODA has a new location in sanfrancisco. The main goal is to transfer all new business & client service-related operations for US-based clients to the local …

Dear Clients, Partners & Friends, The evolution of our value proposition, technology & strategic goals has led us to an essential moment in our company’s history. Officially from this day, KODA Bots will be known as KODA. It’s far more than just a name change. This envisions our mindset evolving to technological excellence & ongoing …

Here it is. A major update of our operating system to automate communication. Viber. That’s over 800 million active users every month – mostly in Central and Eastern Europe, Asia and Africa. KODA is now fully integrated with Viber super-app. We allow you to create Viber chatbots that can sell, engage and answer your customers …

KODA Bots announces the first project completed for a Veolia group company. Veolia Energia Warszawa manages the largest district heating network in the European Union,supplying system heat and hot water to 80% of buildings in Warsaw. Since October 2011 it isa member of the international Veolia Group, one of the European leaders in energy services. …

Jeronimo Martins, the owner of the Biedronka brand and the largest privately-ownedemployer in Poland, with a headcount of over 70,000, has won the “Power of Attraction”competition organized by Puls Biznesu. The award in the category “Innovative Technologiesin HR” was won for a chatbot implemented by Biedronka on its internal employee portal. Thesolution was developed by …

A solution that allows BLIK payment in messenger for Kubota. For the iconic Kubota brand, in cooperation with the payment operator Tpay, we have implemented, for the second time, a solution that enables making BLIK payments directly in Messenger. The entire purchasing process takes just a few steps.  According to a survey by Tpay, BLIK is the most popular …

Poland’s first Instagram chatbot is now online. Nesperta and KODA Bots automate the Hi Hybrid brand communication. For a week now, followers of the Hi Hybrid beauty brand’s Instagram account can chat with a chatbot. KODA Bots is the first to introduce this innovative implementation! The chatbot handles communication with 78,000 people who follow the …

KODA Bots partnered with one of Poland’s most important universities, the Wrocław University of Technology, and joined the CLARIN-PL project. ➡ As part of the project, the KODA team will support the development of language resources and tools for working with collections of texts in Polish. ➡ The primary objective of the project is the …

KODA Bots and Tpay teamed up to develop a new method of e-commerce payments – secure BLIK transactions via chatbot. Using this solution, a customer chatting with a bot on a messenger can place an order and pay for it – also via the bot – using secure BLIK payment method – by entering a …

Clutch.co, an independent and prestigious website, has recognized top business services companies in Poland for 2021. The top 20 providers selected also included KODA Bots! Clutch.co is the leading ratings and reviews platform for IT, marketing, and business service providers. Each month, over half a million buyers and sellers of services use the Clutch platform, …

Atrium Real Estate, a large player on the commercial real estate market in the CEE region, has chosen the KODA Bots communication automation platform. The company operates 68 shopping malls, including Galeria Dominikańska, one of the largest and most popular shopping centers in Wrocław. It is this shopping mall’s customers who, since the end of …

Genesys is a global player that annually handles over 70 billion customer interactions in over 100 countries and enables remote work for Call and Contact Centers employees. Now, it has partnered with KODA Bots, a Hexe Capital group company, to offer interactions with the virtual assistant speaking in Polish. The combination of customer service automation …

to help businesses in COVID-19 recovery Our partner, a US creative agency, Plus972, has brought together a unique group of experts from all over the world to help businesses return to their growth paths. We are proud and honored to share that Mariusz Pełechaty, CEO of KODA Bots, and Krzysztof Surowiecki, Co-Founder of Hexe Data, …

We are proud to share the news with you. KODA Bots is now a technological partner of Altar Software. Thanks to it, companies created an “all in one” contact center with the largest number of contact channels on the market and automated customer service using chatbots. Customer care market experts agree – automation in customer …

Traffic on VoD services has been increasing in recent weeks, and the number of new subscribers is also growing. How to provide technical support for all of them and answer questions 24 hours a day? Virtual assistants, Julia and Radek, created by KODA Bots to support the users of Player and TVN24 GO will come …

This week KODA Bots launched a new chatbot for the City of Wrocław. The new solution is dedicated entirely to the subject of coronavirus and responds to the key questions from the city’s inhabitants. This is an example of governmental crisis communication automation. Efficient, concrete and fast communication during the crisis is crucial. It helps …

The technology firm from the Hexe Capital group launched a new website – a part of its development strategy. It gives a clear message about the company’s purpose, author’s technology and recent implementations. In addition, it presents the benefits of communication automation and areas where it brings measurable effects. The new KODA Bots website presents the …

The largest private employer in Poland – Jeronimo Martins Polska, the owner of the Biedronka network – implements KODA Bots technology. The internal chatbot helps employees get answers to work-related questions. JMP is one of the first Polish companies to launch a similar solution. In total, it serves over 67,000 employees. Jeronimo Martins Polska is …

WhatsApp has officially opened its API. This means that companies have a possibility to automate communication with clients in the most popular application worldwide. KODA Bots is the first technology provider in Poland that offers business implementations in this area. The popularity of WhatsApp is growing regularly from year to year. For now, 1.6 billion …

The beginning of the new year is not only a time to plan what lies ahead. But also to summarize what we have achieved so far. Mariusz Pełechaty, CEO of KODA Bots, evaluated the past year of the company for “Mam Startup”. It has been a busy year for KODA Bots. A technology company from …

It will give advice, inspirations, answer FAQs, and guide customers to the closest store. It will quickly provide clients with nail design and make-up inspirations and introduce them to the world of their favorite brand. That’s how the new Semilac voice assistant works. As soon as Dialogflow started to support the Polish language, KODA Bots …